Privacy Policy for House of Cha, Inc.

Effective Date: 09/24/2024

 

At House of Cha, Inc. (“we,” “our,” or “us”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect from our website visitors and customers, how we use and protect that information, and your rights regarding its use.

​

1. Information We Collect​ - We collect the following types of information:

• Personal Information: Name, email address, shipping address, payment information.

• Non-Personal Information: Cookies, IP addresses, and browsing behavior.

​​

2. How We Collect Information​ - We collect information in the following ways:

• Through forms and account sign-ups on our website.

• Automatically through cookies and similar technologies that track your browsing behavior.

• Via third-party tools such as Google Analytics and social media platforms.

​​

3. Use of Collected Information​ - We use the information we collect for:

• Processing and fulfilling orders.

• Marketing communications (e.g., newsletters, promotions).

• Improving our website, products, and services.

• Enhancing customer experience.

​​

4. Sharing of Information​ - We may share your information with:

• Third-Party Service Providers: Such as payment processors and shipping companies to facilitate transactions and deliveries.

• Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property.

 

5. Data Protection​ - We take appropriate measures to protect your information, including:

• Encryption of payment information.

• Secure servers and networks to prevent unauthorized access.

 

6. User Rights​ - While users will not have the ability to request access, correction, or deletion of their personal data, they do have the right to:

• Unsubscribe from Marketing Communications: You may opt out of marketing emails by following the unsubscribe link in any email you receive from us.

 

7. Cookies Policy​ - We use cookies to track user behavior and enhance your browsing experience. However, users will not have the option to opt out or manage cookie preferences on our site.

​

8. Data Retention​ - We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

​

9. International Data Transfer​ - We do not transfer or store personal information outside the country where the website is based.

 

11. Children's Privacy​ - Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

 

12. Changes to This Privacy Policy​ - We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

13. Contact Us - If you have any questions or concerns about this Privacy Policy, please contact us at:

• ​Email: admin@thehouseofcha.com